Privacy Policy

Last updated: 02.03.2025

MK Decorating ("we", "our", or "us") is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

When you contact us, request a quote, or use our services, we collect:

  • Name

  • Email address

  • Phone number

  • Address (for service visits)

  • Payment details (if applicable)

1.2 Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Pages visited and duration

  • Cookies and usage data

1.3 Third-Party Information

If you interact with us via social media (e.g., Facebook, Instagram), we may collect publicly available data as permitted by their privacy policies.

2. How We Use Your Information

Under GDPR (Article 6), we must have a lawful basis for processing your data. We use your information under the following legal bases:

PurposeLegal Basis

Providing services and responding to enquiries

Performance of a contract

Processing payments and invoicesLegal obligation

Sending service updates and promotional emails

Legitimate interest or consent

Website analytics and improvements

Legitimate interest

Complying with legal obligations

Legal obligation

We will never sell or share your personal data for commercial purposes.

3. How We Share Your Information

We may share your information only when necessary:

With service providers – Third-party companies that assist in payments, IT support, and marketing.
Legal compliance – If required by law, we may disclose information to authorities.
Business transfers – If our company is acquired or merged, your data may be transferred under similar privacy protections.

4. GDPR Rights: Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access – Request a copy of the data we hold about you.
Right to Rectification – Request corrections to inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten") – Request deletion of your data.
Right to Restrict Processing – Request that we limit how we use your data.
Right to Data Portability – Request a copy of your data in a portable format.
Right to Object – Object to certain types of data processing, such as direct marketing.
Right to Withdraw Consent – If we rely on consent for processing, you can withdraw it at any time.

To exercise any of these rights, please contact us at info@mkdecorating.net.

5. Cookies & Consent

We use cookies and similar tracking technologies to improve your browsing experience.

5.1 Types of Cookies We Use

Essential Cookies – Required for website functionality (cannot be disabled).
Analytics Cookies – Help us analyse website traffic (Google Analytics, etc.).
Marketing Cookies – Used for advertising and remarketing purposes.

5.2 Managing Cookie Preferences

When you visit our site, you will see a cookie consent banner asking for your permission to use non-essential cookies. You can:
Accept all cookies
Reject non-essential cookies
Customise cookie settings

You can also manage or delete cookies through your browser settings.

6. Data Storage & Security

We take appropriate security measures to protect your data, including encryption, secure servers, and access control policies.

Data Retention: We only store personal data for as long as necessary for the purpose collected or as required by law.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, partners). We are not responsible for their privacy practices, and we recommend reviewing their policies separately.

8. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. Any significant changes will be posted here, and we may notify you by email if applicable.

9. Contact Information

For any privacy-related questions or to exercise your rights under GDPR, please contact us.

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.